Agent Testimonials & Reviews
Serina was referred to us through a past client and was able to sell our second home in La Cresta. She was persistant, detailed oriented, and constantly kept us informed. Great job Serina.
Serina at Rancon Real Estate sold our home in 4 days in a tough market and closed it in 20 days total.
Serina is very responsive and keeps us informed at each step all along the way. Various members of our family have used her services for many years. She has been a pleasure to work with. Keep up the good work Serina!
We were referred to Serina by a friend who we really trust. We were considering moving from Long Beach to Temecula. We called Serina while we were in town on a Sunday and she made time in her schedule to meet us that day. This impressed us from the start. She sat down with us to discuss what we were looking for. She was
very detailed in wanting to know the specifics of what we were seeking. We discussed the basics like number of bedrooms, bathrooms, square footage, lot size, pools, etc. What we had to leave up to her was where to look, since we really didn’t know the area. She set us up with an MLS search and we started receiving emails daily.
She set aside the following Saturday to look at houses, and we hadn’t even decided if we were moving to Temecula yet. She said it was her job to show us the town and what was available to help us make the decision. We were so impressed. Other agents had said to us “Call me when you are ready to look” Serina said just the
opposite, “Let’s look now and help you make a decision.” We spent the day with her and she showed us many houses (probably about 6-7). She was very professional and even entertained our kids at times so we could look. Serina set aside a Saturday or Sunday for us every weekend for the next several weeks. She was always so helpful and would basically be our “tour guide” while we drove throughout the city. We learned so much about Temecula from spending time with her while looking for a home. She has a great eye and can envision you in the home. She has great ideas of what you can do to make the home your own or how to fix issues. All in all we probably ended up looking at about 30-40 homes with her. She has a lot of patience and was wonderful through the process. She was able to help us get into our home and it had everything we wanted. We are so thankful for Serina and highly recommend her. Feel free to call is if you have any specific questions.
Ms. Jan Tomlinson was the realtor that introduced my wife and I to our retirement home. Now that we have been in our home for almost six months we want to once again send another Letter Of Appreciation to Ms. Jan Tomlinson’s supervisor to thank the supervisor and the hiring manager for the hiring and training of Ms. Jan.
We have purchased three new homes and had a new home built with advice and guidance from several known professionals. However, looking back at the assistance that was given to us, absolutely no one could have been more professional and complete than Ms. Jan Tomlinson. She possesses all of the traits; knowledge, skills and experience to produce superior results, and she did.
We believe Ms. Jan could be used as an instructor of what clients need and want. Ms, Jan possesses the customer service skills that reassure a client that all will work out for the client’s benefit in time. Not only were we constantly reassured but also our stress level was reduced because of the constant contact that Ms. Jan maintained with us. It was as if she knew what we were going through while my wife and I searched the Internet, got excited and called or emailed Ms. Jan with what we found. However, Ms. Jan would then show us the property tax or the neighborhood of the home and other problems that clients usually miss when looking at a possible purchase. We got excited about short sales and foreclosures to get a great financial deal and found out that a little bit of knowledge can not go very far. However, Ms. Jan knew what we wanted, where we wanted it, and what we wanted to pay. She explained things and helped us to stay focused and listen to our professional agent, Ms. Jan Tomlinson. So, as we swam out of our zones, Ms. Jan would reel us back in and explain the ‘whys’ of everything and we would calm down. We were confident that in time we would find what we truly wanted for a retirement home, and we did, thanks to Ms. Jan Tomlinson of Rancon Real Estate. She produced positive results because of her experience, knowledge, and experience but most important was her caring attitude. Our realtor conducted herself as our friend and truly became our friend.
Thank you Ms. Jan Tomlinson for truly making our search for a retirement home a reality. I hope that this Letter of Appreciation gives you the recognition that you truly deserve for doing such a fine job. Our friends and new friends will be introduced to Rancon Real Estate because of you. We will always be thankful to you for our retirement home.
Serina is AMAZING!!!! I have used her 3 times in buying and selling my homes. She is a hustler! She gets things done. Is very well known in the area and has many contacts to help you achieve your goals. She keeps you informed of everything along the way. I cannot recommend her enough! I will always go to her for all of my home buying/selling needs!!
Serina was our listing agent. She was amazing. Very knowledgeable and easy to work with. She was referred to us by both friends and family. Sold our home very quickly. We wouldn’t hesitate to use her again and would highly recommend her services and The Tomlinson Group.
Serena is the best! Not only is she amazing at her job and knows the ins and outs of real estate, she also treated us like family throughout the whole process. She is very transparent and will let you know the truth about each property. We trusted her so much and we got our dream home because of her. This process was made enjoyable because of her and we are so thankful we worked with her. If we ever decide to move again we will definitely be using her!
The Tomlinson team gets it right the first time, every time. I’ve purchased two homes using them (one of which was “sight unseen”) and all was smooth. No games. No gimmicks. Solid communication and a personal touch that is uncommon and appreciated! Simply, they are impressive.
Beautiful and Amazing in every way! Exceptional realtors that clearly exceed the scale of Perfect Ten ! Simply the best in quality,business,and heart.
Eric provided the best help I’ve ever had with a real estate agent. Helped me and my wife find the perfect house. Thanks Eric.
Dear Serina, you have been the most helpful real estate person to me and a wonderful human being in my new home city. You are so dependable in so many ways, that is a comfort to me that you are my go-to friend! Almost a year later you keep surprising me with your kindness. Did I mention knowledge?
ERIC!!! You are the BEST realtor in the world!!! WOOHOO!!! 😀
Eric is one of the most trustworthy and honest realtors that I’ve ever met. I wouldn’t hesitate to refer or recommend Eric to anyone that needs consulting or advice on their real estate transaction. He truly has a passion to provide the highest level of service to all of his clients. Interview Eric for your real estate transaction before you hire any other realtor.
Eric is one of the most honest people I know. His energy and positive attitude is an example to anyone who knows him. He is an excellent business man and servant to all. A life well balanced with a real commitement to his wife and children as well.